Privacy Policy

1. Introduction

Borchard Container Transport Limited ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website or engage with our services. We are registered at 5th Floor, Bevis Marks House, 24 Bevis Marks, London, EC3A 7JB and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

• Contact information: Name, email address, phone number, and postal address when you submit an enquiry or request a quote.
• Project information: Details about your container requirements, site location, timeline, and budget provided through our forms.
• Technical data: IP address, browser type, and browsing behaviour collected through cookies and analytics.
• Communication records: Records of correspondence when you contact us by phone, email, or through our website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotations for our services.
• To fulfil our contractual obligations when you engage our services.
• To communicate with you about your project, including updates and delivery arrangements.
• To improve our website and services through analytics.
• To comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our website and business (e.g., hosting providers, form processing services).
• Delivery and logistics partners to fulfil your order.
• Legal and regulatory authorities when required by law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months unless you become a customer, in which case retention periods align with our contractual and legal obligations.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data and obtain a copy.
• Rectify inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Restrict or object to processing of your data.
• Data portability where applicable.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

8. Contact Us

For any questions about this privacy policy or to exercise your data rights, please contact us: